Our Privacy Policy

No personal data are collected beyond the minimum necessary for each specific purpose for which it is processed No personal data are collected beyond the minimum necessary for each specific purpose for which it is processed Fulfilled No personal data are retained beyond the minimum necessary for each specific purpose for which it is processed No personal data are retained beyond the minimum necessary for each specific purpose for which it is processed Fulfilled
No personal data are processed for purposes other than the purposes for which they were collected No personal data are processed for purposes other than the purposes for which they were collected Fulfilled No personal data are disclosed to commercial third parties No personal data are disclosed to commercial third parties Fulfilled
No personal data are sold or rented out No personal data are sold or disclosed for commercial gain Fulfilled No personal data are retained in unencrypted form No personal data are retained in an unencrypted form Fulfilled

This privacy statement sets out how Baycloud Systems uses and protects any information that you give us when you use this or any of our websites.

Baycloud Systems Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Baycloud Systems does not collect or retain personal data from casual visitors to our websites. We do not use advertising services and we have not and will not share  data we collect with advertisers or anyone else.

We are not affiliated to any behavioural advertising "opt-out" program because we do not collect, or enable to be collected, any behavioural tracking data or indeed any personal data at all. One of our competitors has claimed we support the AdChoices program but we do not, we are in fact completely focussed on creating technology that enables responsible companies to offer their website visitors the highest level of privacy and data protection. Because we do not collect personal data we of course do not retain any.

We do not retain web logs containing IP source addresses for any longer than is strictly necessary to manage our servers, and this data is deleted as soon as feasible, at most within 30 daya, and never shared with anyone.

Security

We are committed to ensuring that any information you do share with us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure any personal information we collect online.

How we use cookies

We use local storage in your browser to record which sites you haven given consent to. This data is stored entirely within your browser and not transmitted to our servers. We do not store or use any unique identifiers in cookies or anywhere else, and do not track or target you in any way.

You are currently opted-in to our functional cookies only, but you can opt-out here, or you can opt-in to all our cookie hereopted-out of all our cookies, but you can opt-in hereopted-in to all our cookies, but you can opt-out here.

Any data we store in your browser, for example to register your consent choice, is immediately deleted if you click our Forget link, though then your cookie choices on other websites will be lost.

If you give your consent we may cause a signalling cookie, named "__cq", to be inserted for sites using CookieQ where you have consented to cookies. This does not carry information that can identify you and is only used to communicate your cookie consent status to those sites.

If you have explicitly given your consent for tracking for a particular web site or server we may set your browser's Do Not Track header to indicate this, if your browser supports this capability.

If you log in to our site and  agree to our cookies we may also place a cookie called ASP.NET_SessionId. We use this to remember options you have selected between different visits to our site, for instance the parameters you selected when creating one of our buttons on the GetButton page.

If you log in to our site we may place the cookies named .ASPXAUTH and .ASPXROLES which we use to authenticate you. These cookies are strictly necessary for us to authenticate you and will be placed when you log-in. They are removed when you log out or withdraw consent to cookies.

You can choose to accept or decline cookies. The CookieQ button has been designed to let you do this. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

Third-parties that place cookies.

We use third-party content to demonstrate user consent for them. Currently we have a LinkedIn and a Twitter button in our footer on every page. If you opt-in to all cookies these third-parties are enabled and will place or use cookies. You are opted-out of all of them by default, and you can opt-in to all or some of them, and revoke your consent, at any time.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at support@baycloud.com

We do not store credit card details nor do we share customer details with any 3rd parties

Service Cancellation by Customer who has paid using a Credit Card.

Service cancellations received within 14 days of payment may be eligible to receive a full refund. Cancellations will be accepted via phone, fax or e-mail, and must be received by the stated cancellation deadline. All refund requests must be made by the credit card holder. Refund requests must include the name of the customer and/or transaction number. Refunds will be credited back to the original credit card used for payment.

We will not sell, distribute or lease your personal information to third parties unless we have your explicit permission or are required by law to do so.

We may disclose personal information within Baycloud Systems Ltd but solely for the purposes of fulfilling contractual requirements, maintaining the business and to ensure that the most appropriate individual is party to such information.

Baycloud Systems Limited may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from May 18th 2013 and was updated November 4th 2015.

You may request details of any personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to:
Baycloud Systems Ltd.
The Oxford Centre for Innovation
New Road
Oxford
Oxfordshire
OX1 1BY

If you believe that any information we are holding about you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.